FAQs
What sets your products apart from those of your competitors?
We have taken the time to curate a unique selection of fashionable and beautifully designed products from US-based suppliers, with many pieces that we offer proudly made in the USA. Our focus on quality, style, and customer service sets us apart from our competitors.
Do you offer your customers guidance on how to select the perfect home office furniture?
Absolutely! We understand that each individual has unique requirements, and our team is here to guide you through the selection process to ensure you create your perfect home office. Please view our comprehensive buyer's guide to home office furniture https://www.theluxehomeoffice.com/pages/comprehensive-buyers-guide-to-home-office-furniture or contact us at info@theluxehomeoffice.com and our team will be happy to assist you.
Do you offer a warranty on your products?
Yes, we offer a manufacturer's warranty on all our products. The length and terms of the warranty vary depending on the item. Please refer to the product description or contact us for specific warranty information
Can I customize the color or size of a product?
Currently, we do not offer customization options for our products. We strive to offer a curated selection of luxurious home office furniture that meets the needs of our customers without the need for customization.
Do you offer financing options for your products?
We offer financing options through Shop Pay. Additionally, we accept all major credit cards, which may offer financing options.
What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return the item within 30 days of delivery for a refund, minus a restocking fee. Please refer to our Return Policy for more information. www.theluxehomeoffice.com/policies/refund-policy
Do you offer price matching?
We strive to offer competitive prices on all our products. However, if you find a lower price on an identical item from a competitor, please contact us at info@theluxehomeoffice.com, and we will do our best to match or beat that price. We also offer a price match guarantee. If you find another online store that offers a lower price than us within six months of your purchase date, please let us know and we will refund your original payment for the difference. Refer to our Price Match Guarantee Policy for more information. https://www.theluxehomeoffice.com/pages/price-match-guarantee
Are your products eco-friendly?
We are committed to sustainability and eco-friendly practices. While not all our products are certified eco-friendly, we do carry a selection of products that are made from sustainable materials and manufactured using environmentally friendly processes. Look for the eco-friendly icon on our product pages for more information.
Can I purchase replacement parts for your furniture?
We offer replacement parts for many of our furniture items. Please contact us at info@theluxehomeoffice.com with the specific part you need, and we will do our best to assist you.
Do you offer bulk discounts for large orders?
Yes, we offer bulk discounts for large orders. Please contact us at info@theluxehomeoffice.com with the details of your order, and we will provide you with a quote.